1. Overview and Data Controller

This Privacy Policy describes how tabledinepad (the “Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

For the purposes of applicable data protection laws, STEPHEN GUTTMAN TEXTILE INC. is the Data Controller of your personal data. We are a Canadian corporation registered under number 445402-2 (Business Number: 833375413RC0001), with our registered office and warehouse located at 246 Av. Redfern, Westmount, QC H3Z 2G3, Canada.

2. Information Collection and Lawful Basis

We collect personal information necessary to fulfil our contractual obligations to you and to comply with statutory requirements. The types of information collected include:

  • Contact Information: Name, billing address, shipping address, email address, and telephone number.
  • Order Details: Information regarding the specific table pad products you have selected and purchased.
  • Device Information: IP address and browser type, collected through cookies to ensure the functional integrity of our website.

We process this data based on:

  1. Contractual Necessity: To process and deliver your orders.
  2. Legal Obligation: To comply with tax and accounting regulations in Canada and the European Union.
  3. Legitimate Interests: To maintain the security of our website and improve our service offerings.

3. Payment Processing

All financial transactions are handled through our third-party payment processor, Stripe.

When you provide payment information, it is transmitted directly to Stripe via encrypted protocols. STEPHEN GUTTMAN TEXTILE INC. does not store or have access to your full credit card numbers or sensitive authentication data. Stripe processes your personal data in accordance with their own privacy policy and adheres to the Payment Card Industry Data Security Standard (PCI-DSS). The use of your data by Stripe is essential for the completion of the transaction and for the prevention of fraudulent activity.

4. Data Retention

We retain your personal information only for as long as is necessary to provide you with our services and as described in this Privacy Policy.

  • Order Information: We maintain records of transactions for a period of seven (7) years to comply with Canadian federal tax laws and European VAT regulations.
  • General Correspondence: Email enquiries not resulting in a transaction are retained for a maximum of twenty-four (24) months before being securely deleted, unless a longer period is required for legal documentation.

Once the retention period expires, or upon a valid request for erasure (where applicable), your data is either deleted or anonymised so that it can no longer be associated with you.

5. International Data Transfers

As a Canadian-based organisation, your information will be transferred to, stored, and processed in Canada. For our European customers, please note that Canada has been recognised by the European Commission as providing an adequate level of protection for personal data transferred from the European Economic Area (EEA). By using our site, you acknowledge the transfer of your information to our facilities in Quebec.

6. Data Security

We implement appropriate physical, electronic, and managerial procedures to safeguard the information we collect. We utilise industry-standard encryption and secure socket layer technology during the transmission of data. While we strive to protect your personal information, please be advised that no method of transmission over the Internet is entirely immune to risk; however, we maintain rigorous internal protocols to mitigate potential vulnerabilities.

7. Your Rights

Under the GDPR (for EU residents) and PIPEDA/Law 25 (for Canadian residents), you possess specific rights regarding your data:

  • Right of Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: You may request that we correct inaccurate or incomplete information.
  • Right to Erasure: Under certain conditions, you may request that we delete your personal data.
  • Right to Object: You may object to the processing of your data for marketing purposes.
  • Right to Data Portability: You may request the transfer of your data to another organisation.

To exercise these rights, please contact our Data Protection Officer at the details provided below.

8. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except for trusted third parties who assist us in operating our website and conducting our business (such as Stripe for payments and our logistics partners for delivery), so long as those parties agree to keep this information confidential and compliant with data protection standards.

9. Contact Information

If you have questions regarding this Privacy Policy or wish to make a request concerning your personal data, please contact us:

STEPHEN GUTTMAN TEXTILE INC. Attn: Data Protection Officer Email: fogandfern@tabledinepad.com Address: 246 Av. Redfern, Westmount, QC H3Z 2G3, Canada Telephone: +1 5149895110