At tabledinepad, we prioritise a professional and transparent transaction environment for our customers in Europe and across the globe. This policy outlines the protocols and security measures governing payments on our platform.

1. Accepted Methods of Payment

We accept a comprehensive range of secure payment options to facilitate your purchase:

  • Credit and Debit Cards: Visa, Mastercard, and American Express.
  • Digital Wallets: Apple Pay and Google Pay.

2. Payment Processing and Security

All transactions are processed via Stripe, a leading global payment infrastructure. Please note the following regarding your security:

  • Encryption: Your payment information is handled using industry-standard security protocols. We do not store your full credit card details on our servers.
  • No Account Required: You are not required to hold or log in to a Stripe account to complete your purchase.
  • Monitoring: Our payment processor conducts regular security risk assessments and monitors for anomalous transaction patterns to maintain the integrity of the payment ecosystem.

3. Billing Information

To ensure clarity and prevent transaction confusion, please be aware of the following:

  • Statement Descriptor: Your bank or credit card statement will reflect the name of our parent company: STEPHEN GUTTMAN TEXTILE INC.
  • Order Confirmation: Upon successful payment, you will receive an automated confirmation. The fulfillment and dispatch of your order will then proceed in accordance with our established Shipping Policy.
  • All transactions on our website are processed in EUR. If your credit card account is in a currency other than the checkout currency, the final price charged to your card will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. Please note that your bank may apply international transaction fees, which are beyond our control.

4. Data Protection and Privacy

We are committed to the protection of client data in compliance with Canadian and European data protection standards (including the GDPR).

  • Cookies: Our website utilises a consent-based Cookie management system. Non-essential cookies are only activated once you have explicitly selected “Accept” on our cookie banner.
  • Privacy: For detailed information on how we manage, process, and protect your personal data, please refer to our Privacy Policy page.

5. Customer Inquiries

Should you have any questions regarding a transaction or require assistance with the payment process, our dedicated team is available to assist. We aim to respond to all emailed inquiries within 24 to 48 hours.

Contact Details:

  • Brand: tabledinepad
  • Entity: STEPHEN GUTTMAN TEXTILE INC.
  • Email: fogandfern@tabledinepad.com
  • Registered Office & Warehouse: 246 Av. Redfern, Westmount, QC H3Z 2G3, Canada
  • Telephone: +1 514 989 5110
  • Registration Numbers: 445402-2 | 833375413RC0001